Have questions? You’re not alone — community solar is new for many people, and it’s normal to want clarity before enrolling. That’s why we created this FAQ section. Here, you’ll find straightforward answers to the most common questions about how community solar works, what to expect, and how your bill may change. And if you need anything beyond what’s listed here, our team is always available to help.
Frequently asked questions
1. What is community solar?
Community solar allows households to subscribe to a portion of a larger, off-site solar project. The solar energy produced feeds into the local grid, and subscribers receive bill credits on their monthly utility statements. This creates predictable savings without installing equipment or changing your utility provider.
2. Do I need to install anything on my property?
No. Community solar requires no rooftop panels, equipment, or construction. Everything is managed through your subscription and appears directly on your utility bill.
3. Is this the same as rooftop solar?
No. Rooftop solar generates power at your home using installed hardware. Community solar is subscription-based and off-site — meaning you receive bill credits from a shared solar project rather than generating electricity on your own property.
4. Who can sign up, and how do I qualify?
Eligibility depends on your state, utility provider, and available project capacity. In most cases, homeowners — and sometimes renters — within a participating utility territory can enroll. A representative will confirm eligibility based on your address and utility account.
5. How do I know I’m saving money?
Your utility bill will display community solar credits each month, reducing the amount owed to your utility. You may also receive a separate subscription statement showing what you were billed compared to the value of credits received. This ensures transparency and confirms your net savings.
6. When do credits start appearing on my bill?
Timing depends on project status. Some subscribers begin seeing bill credits within the first billing cycle, while others wait until the solar project becomes operational. You will not be billed for a subscription until credits are active.
7. What happens if the solar project stops producing energy?
Your electricity service will not be interrupted. The utility still provides your power — the solar project only generates bill credits. If production pauses, credits pause temporarily and resume once the project is back online.
8. Can I cancel my subscription?
Most programs allow cancellation with advance notice and without penalties. Terms may vary by project and provider, and your representative will review them with you before enrollment.
9. Will my utility company change or be affected?
No. Your utility provider remains exactly the same. Community solar only changes how part of your bill is credited, not who supplies or delivers your electricity. Your utility will continue handling outages, billing infrastructure, and service — community solar simply adds bill credits that help reduce your total cost